Open the Privacy Policy Before Account Access
Our Privacy Policy covers the information needed to create, maintain and protect your account. This can include your contact details, verification records, login activity, device signals and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We use these details to
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process requested account actions, check unusual access and respond when a wallet status needs attention. We do not describe access as universal: eligibility depends on local law, and services are available where local law permits. If you use a shared phone, sign out after checking your
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account and avoid saving login details in the browser. Bandung account holders follow the same privacy route as other Indonesian customers, with questions sent through the account help path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.